Technical Support Specialist

4 weeks ago


Florence, Colorado, United States Florence Unified School District Full time

Job Summary: We are seeking a skilled Technical Support Specialist to join our team at Florence Unified School District. As a Technical Support Specialist, you will be responsible for providing hardware and software related support to students, staff, and stakeholders of Florence Public Schools.

Key Responsibilities:

  • Provide technical assistance and support to students, staff, and stakeholders via phone, email, and in-person.
  • Troubleshoot and resolve hardware and software issues in a timely and efficient manner.
  • Collaborate with other departments to ensure seamless delivery of technical support services.
  • Develop and maintain documentation and knowledge base to improve technical support processes.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Minimum 1 year of experience in technical support or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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