IT Support Specialist

2 days ago


Florence, Colorado, United States Collabera Full time
Job Title: IT Support

Location: Florence, KY

Pay Rate: $20-$ per hour

Duration: 11 months

Shift: 2nd Shift (5pm-1:30am) and 1st Shift (8am-4:30pm)

Job Responsibilities:
  • Create and maintain technical documentation for IT systems and processes.
  • Provide technical support to employees and customers via phone, email, and in-person.
  • Analyze and resolve technical issues related to hardware, software, and network connectivity.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Develop and deliver training programs to enhance technical skills and knowledge.
Requirements:
  • 2+ years of experience in IT support or a related field.
  • Strong technical skills and knowledge of IT systems and processes.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

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