Express Store Customer Experience Manager

3 weeks ago


Middletown, New York, United States Express Full time
Job Description

We are seeking a talented Retail Sales Associate Keyholder to join our team at Express in Galleria At Crystal Run. As a key member of our sales team, you will be responsible for driving sales growth, delivering excellent customer service, and maintaining a high level of store appearance.

Responsibilities
  • Drive sales growth by promoting products and services to customers.
  • Deliver exceptional customer service by responding to customer inquiries, resolving issues, and providing personalized recommendations.
  • Maintain a clean and organized store environment by adhering to company standards and expectations.
Requirements
  • Education: High School or Equivalent.
  • Years of Experience: 0-2 years of relevant job experience - minimum 6 months.
  • Proficient in use of technology (iPad, registers).
  • Meets defined availability criteria, including nights, weekends, and non-business hours.
Compensation & Benefits

We offer an estimated salary range of $15.00 - $20.80 per hour, along with a comprehensive benefits package, including medical, pharmacy, dental, and vision coverage, 401(k) and Roth 401(k) with Company match, merchandise discount, paid time off, and parental leave.



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