Express Sales Associate Keyholder

10 hours ago


Middletown, New York, United States Express Full time
Job Summary:
As a Retail Sales Associate Keyholder at Express, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience. You will be the face of our brand, representing our values and mission to every customer who enters our store.

About the Role:
The Sales Associate Keyholder is a critical member of our retail team, responsible for executing opening and closing procedures, maintaining a clean and organized sales floor, and resolving customer service issues in a timely manner. This role requires strong communication skills, a keen eye for detail, and the ability to work effectively in a fast-paced environment.

Responsibilities:
  • Provide exceptional customer service, answering questions and addressing concerns in a friendly and professional manner
  • Maintain a clean and organized sales floor, stockroom, and checkout area
  • Execute opening and closing procedures, including balancing registers and preparing deposits
  • Process transactions quickly and accurately, reducing customer wait times
  • Resolve customer service issues in a timely and professional manner

Requirements:
  • Education: High School or Equivalent
  • Years of Experience: 0-2 years of relevant job experience - minimum 6 months
  • Proficient in use of technology (iPad, registers)
  • Meets defined availability criteria, including nights, weekends, and non-business hours
  • Meets physical requirements

Benefits:
  • Medical, pharmacy, dental, and vision coverage
  • 401(k) and Roth 401(k) with Company match
  • Merchandise discount
  • Paid Time Off
  • Parental leave for new moms and dads

Estimated Salary: $15.00 - $20.80

What We Offer:
At Express, we believe in creating confidence through fashion. Our employees are passionate about delivering an exceptional customer experience and are committed to excellence in everything they do. If you're looking for a dynamic and supportive work environment, where you can grow and develop your skills, join our team today
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