Customer Service Ambassador

3 days ago


Middletown, New York, United States The UPS Store Full time
About The UPS Store

We strive to provide world-class customer service in all aspects of our operations. Our team is dedicated to making a positive impact on our customers' lives.

Job Summary

This role combines the responsibilities of a notary public and a retail sales associate, providing an exciting opportunity for growth and development.

Key Responsibilities
  • Deliver exceptional customer service through active listening and problem-solving.
  • Leverage product knowledge to provide accurate information and recommendations to customers.
  • Develop strong relationships with colleagues and leadership to drive business results.
  • Embrace continuous learning to stay up-to-date on industry trends and best practices.
  • Ensure a safe and healthy working environment by following established procedures.
Requirements
  • A high school diploma or equivalent is required.
  • Retail experience, preferably in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a team-oriented setting.
  • Familiarity with Microsoft Office and other productivity tools.
  • Strong analytical and problem-solving skills.
  • Punctuality and reliability are essential.


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