Customer Service Lead Expert
5 days ago
**Job Overview:**
We are seeking a skilled Customer Service Lead to join our team at Burlington Stores in Billerica. As a Customer Service Lead, you will be responsible for leading day-to-day customer service initiatives and ensuring a positive shopping experience for all customers.
**Key Responsibilities:
- Model company core values and Our Burlington philosophy while maintaining a customer-first focus.
- Drive improvement of friendliness, speed of checkout, and customer feedback surveys.
- Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
**Requirements:
- Able to work a flexible schedule including early mornings, nights, weekends, and holidays as required.
- Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as standing and walking for extended periods.
**Estimated Salary:** $15.50 per hour. Competitive wage, flexible hours, and an associate discount make this a great opportunity. Part-time associates may also be eligible for up to 4 hours of paid time off annually, 8 paid holidays, and paid sick time.
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Filtration Expert Lead
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Data Management Expert
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Property Sales Representative
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Global Customer Service Manager
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