Financial Services Representative
2 weeks ago
Company Overview: Insight Credit Union is dedicated to providing exceptional financial services to our members. We are seeking a motivated and enthusiastic individual to join our team as a Universal Representative.
Position Summary: The Universal Representative plays a crucial role in delivering outstanding service and achieving sales goals. This position involves assisting members with various transactions and account services, adapting to the dynamic needs of the branch.
Location: This role is based in a vibrant branch environment.
Compensation & Benefits:
The position offers a competitive hourly wage starting at $18.00. All positions are full-time and come with a comprehensive benefits package, including:
- Medical, Dental, and Vision Insurance
- Life and Disability Insurance
- Pet Insurance
- 401k Plan with Matching Contributions
- Paid Time Off
- Birthday Leave
- Tuition Reimbursement
Work Schedule & Training:
Work hours are scheduled between Monday and Friday (8 am - 6 pm) and Saturday (9 am - 12 pm), depending on branch needs. A three-week training program will be provided at designated training locations.
Key Responsibilities:
- Deliver high-quality service while achieving sales targets. Identify opportunities to enhance members' financial well-being by recommending suitable products and services.
- Process financial transactions accurately, including deposits, withdrawals, and loan payments. Maintain accurate records and resolve discrepancies.
- Provide exceptional member service by responding promptly to inquiries and creating a welcoming atmosphere in the branch.
- Assist in maintaining compliance with internal procedures and prepare necessary reports.
- Support branch operations by managing safe deposit box access and adhering to security protocols.
Qualifications:
Experience: 1-3 years in a similar role or related field.
Education: High school diploma or GED required.
Skills: Strong interpersonal skills, attention to detail, and proficiency in using office equipment and technology.
Physical Requirements: The role requires regular communication, mobility within the branch, and the ability to perform standard office tasks.
Work Environment: This position operates in a professional office setting, utilizing standard office equipment.
Equal Opportunity Employer: Insight Credit Union is an equal opportunity employer, committed to diversity and inclusion.
Note: Candidates must successfully pass a credit and background check as part of the hiring process.
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