Financial Services Representative

2 weeks ago


Orlando, Florida, United States Insight Credit Union Full time

Company Overview: Insight Credit Union is dedicated to providing exceptional financial services to our members. We are seeking a motivated and enthusiastic individual to join our team as a Universal Representative.

Position Summary: The Universal Representative plays a crucial role in delivering outstanding service and achieving sales goals. This position involves assisting members with various transactions and account services, adapting to the dynamic needs of the branch.

Location: This role is based in a vibrant branch environment.



Compensation & Benefits:

The position offers a competitive hourly wage starting at $18.00. All positions are full-time and come with a comprehensive benefits package, including:

  • Medical, Dental, and Vision Insurance
  • Life and Disability Insurance
  • Pet Insurance
  • 401k Plan with Matching Contributions
  • Paid Time Off
  • Birthday Leave
  • Tuition Reimbursement


Work Schedule & Training:

Work hours are scheduled between Monday and Friday (8 am - 6 pm) and Saturday (9 am - 12 pm), depending on branch needs. A three-week training program will be provided at designated training locations.



Key Responsibilities:

  • Deliver high-quality service while achieving sales targets. Identify opportunities to enhance members' financial well-being by recommending suitable products and services.
  • Process financial transactions accurately, including deposits, withdrawals, and loan payments. Maintain accurate records and resolve discrepancies.
  • Provide exceptional member service by responding promptly to inquiries and creating a welcoming atmosphere in the branch.
  • Assist in maintaining compliance with internal procedures and prepare necessary reports.
  • Support branch operations by managing safe deposit box access and adhering to security protocols.

Qualifications:

Experience: 1-3 years in a similar role or related field.

Education: High school diploma or GED required.

Skills: Strong interpersonal skills, attention to detail, and proficiency in using office equipment and technology.

Physical Requirements: The role requires regular communication, mobility within the branch, and the ability to perform standard office tasks.

Work Environment: This position operates in a professional office setting, utilizing standard office equipment.

Equal Opportunity Employer: Insight Credit Union is an equal opportunity employer, committed to diversity and inclusion.



Note: Candidates must successfully pass a credit and background check as part of the hiring process.



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