Client Service Coordinator

2 days ago


Minneapolis, Minnesota, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time

Catholic Charities of the Archdiocese of St Paul and Minneapolis is seeking a dedicated professional to serve as a Client Advocate II at our Higher Ground - Minneapolis and Mary Frey Opportunity Center locations.

This role involves maintaining a safe and secure environment for clients by providing referral information, de-escalating situations as needed, and enforcing rules and policies consistently.

Key responsibilities include:

  1. Providing exceptional customer service to all individuals
  2. Ensuring facility safety and security through conflict resolution and de-escalation skills
  3. Promptly and accurately collecting, entering, managing, and reporting client data into systems of record
  4. Responding to and submitting incident reports for chemical abuse, theft, threats, and rule violations

The ideal candidate will possess excellent communication and interpersonal skills, be able to work effectively with diverse populations, and have a strong commitment to serving those in need.



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