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Commercial Lines Account Manager

2 months ago

Raleigh, North Carolina, United States Alera Group Full time

Alera Group is seeking a highly skilled Commercial Lines Account Manager to join their team in Raleigh, North Carolina. This is an in-office opportunity where you will be responsible for managing a commercial lines book of business and serving as the point of contact for clients.

Key Responsibilities:

  • Manage a commercial lines book of business
  • Serve as the point of contact for clients
  • Work with an assigned producer to market and write new business
  • Coordinate the details for the annual renewal
  • Prepare materials for quarterly client meetings
  • Ensure the flow of information to other departments as needed
  • Maintain client databases and records management
  • Project-specific assignments and other responsibilities in support of client satisfaction

Requirements:

  • High School Diploma
  • Minimum of 4 years prior professional experience as a commercial lines account manager/customer service representative or commercial lines underwriter
  • Property & Casualty licensed
  • Exceptional verbal, written, and communication/people skills
  • Strong organizational skills, attention to detail, and ability to successfully interact at all company levels while maintaining a high degree of confidentiality in a team environment
  • Proficient in MS Office Suite, emphasizing Word and Excel
  • Ability to work independently and see initiatives or issues through to completion
  • Comfortable dealing with all kinds of people and have a desire to provide exceptional customer service
  • Experienced in EPIC management system is preferred

We offer comprehensive benefits to employees, including medical, dental, STD, LTD and life insurance, 401k, paid time off and much more.

We are an equal opportunity employer and welcome applications from diverse candidates.