Senior Account Manager
4 weeks ago
Company Overview
The New York Red Bulls are a prominent team in Major League Soccer, competing since its founding in 1996. As one of the ten charter clubs, they have a rich history and a strong presence in the league. The team is owned by Red Bull, a renowned Austrian beverage company, and is known for its high-quality youth soccer development programs.
Job Purpose
The Senior Account Manager is responsible for driving revenue growth by providing exceptional service to existing season ticket holders. This involves building strong relationships, delivering customized communications, and creating engaging experiences to enhance the fan experience and increase retention rates.
Key Responsibilities
- Develop and implement strategies to improve season ticket holder retention rates
- Build and maintain strong relationships with accounts to drive revenue growth
- Design and deliver customized communications, events, and programs to enhance the fan experience
- Collaborate with cross-functional teams to achieve revenue goals
Requirements
- Minimum of 2 years' experience in customer service, loyalty marketing, event management, and/or sales
- Excellent written and verbal communication skills
- Proficient in Microsoft Office
- Ability to work in a fast-paced environment and adapt to changing priorities
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