Store Support Manager

7 days ago


Cupertino, California, United States Marukai Corp. Full time

Job Summary:

 

This role requires a strong leader to motivate and direct the customer service team, ensuring exceptional customer interactions.

 

The ideal candidate will oversee daily operations, provide coaching and development opportunities, and promote a positive store environment. This position is responsible for ensuring excellent customer service, managing employee relations, and maintaining store appearance and organization.

 

Responsibilities:

  • Provide high-quality customer service to ensure smooth inquiry and complaint resolution.
  • Oversee customer service employees, promoting a culture of respect and professionalism.
  • Maintain a safe and secure work environment, adhering to company standards.
  • Assist in opening and closing cash registers, ensuring accuracy and efficiency.

 

Requirements:

 

The successful candidate must be at least 18 years old, possess excellent communication skills, and have basic knowledge of job-related equipment. A forklift operating license and food handling certification are highly desirable.

 

Estimated Salary: $45,000 - $55,000 per year



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