Health Technician
4 weeks ago
We are seeking a highly skilled Health Technician to join our team at the Veterans Affairs, Veterans Health Administration. As a Health Technician, you will play a vital role in providing exceptional patient care and support to our veterans.
Key Responsibilities- Perform non-diagnostic otoscopy and make referrals for abnormalities and cerumen management.
- Assist audiologists in modifying treatment plans during hearing aid repair appointments.
- Provide patient care in hearing aid repair appointments, consistent with the audiologist's treatment plan.
- Process incoming devices from patients with concerns related to their hearing aids or hearing assistive technology.
- Prepare and charge hearing aids and assistive devices for delivery, and receive devices and restore settings after repair or replacement.
- Adhere to audiology clinic policy and standard operating procedures for infection control and cleaning, sterilization, and disposition of reusable medical equipment.
- Complete documentation per medical center policy for timeliness for each episode of care and code procedures as appropriate in the patient record.
- Provide instruction to patients, family, and staff on device topics, including hearing aid and hearing assistive technology care, maintenance, use, and operation.
- Receive and complete incoming communications from veterans and facilitate follow-up based on the audiologist's treatment plan.
- Must be a U.S. citizen.
- Must be proficient in written and spoken English.
- Must be able to serve a probationary period.
- Must be able to pass a background/security investigation.
- Must be able to complete an online onboarding process.
Applicants must possess a full, current, and unrestricted license or registration to practice as a Health Technician in a state, territory, commonwealth, or the District of Columbia. Board certification from the National Board for Certification in Hearing Instrument Sciences (NBC-HIS) is also required.
Experience as a Health Technician or a related field is preferred. Knowledge of normal and abnormal ear anatomy, hearing aids, hearing assistive technology, and manufacturer software is also desirable.
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Health Technician
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