Slot Machine Technician II
4 weeks ago
Job Summary:
The Slot Machine Technician II is responsible for ensuring the optimal performance of all electronic gaming devices on the gaming floor. This includes repairing and maintaining slot machines, upkeeping shop tools and equipment, and ordering inventory of gaming machine parts.
Key Responsibilities:
- Repair and maintain electronic gaming devices, including slot machines
- Upkeep shop tools and equipment
- Order and manage inventory of gaming machine parts
- Assist with the installation and maintenance of slot machines
- Maintain accurate documentation of department repair logs, shift logs, and daily shift reports
- Operate shop equipment, including hand tools, soldering equipment, and electronic test equipment
- Maintain security of equipment, records, funds, and warehouse locks and keys
- Follow MICS and other WCH policies and procedures
- Develop and implement repair and maintenance procedures to prevent future equipment problems
- Interpret slot machine conditions using self-diagnostic and troubleshooting techniques
- Perform special projects and machine moves as assigned
- Respond to floor calls in a timely manner and maintain a presence on the gaming floor
- Understand the gaming floor network, infrastructure, and related systems, and repair and correct line failures
- Maintain a positive working relationship with other departments, including IT, Security, Slot Operations, and Housekeeping
- Perform duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
Requirements:
- High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
- Must be twenty-one (21) years of age or older
- Four (4) years' experience in the repair of electronic gaming devices, video gaming terminals, or equivalent work experience required
- Working knowledge of electricity, electronics, and mechanics of gaming type devices
- Ability to read and understand schematics and service manuals
- Experience with Microsoft Word and Excel programs
- Ability to work in a fast-paced environment, coordinating multiple tasks at once
- Ability to work independently and lift and maneuver at least 50 lbs
- Excellent mechanical and electronic assembly skills
- Willingness to work odd and irregular hours, including nights, weekends, and holidays
- Willingness and ability to travel and participate in training as recommended or required
- Occupational License (or ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position
- Ability to work in a smoke/secondary smoke environment
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