Retail Sales Jewelry Associate

2 weeks ago


Newport Beach, California, United States Macy's Careers Full time
About the Role

We are seeking a highly motivated and detail-oriented individual to join our Fine Jewelry Department as a Clerical colleague. As a key member of our team, you will be responsible for processing new merchandise, maintaining records, and providing exceptional customer service.

Key Responsibilities
  • Acknowledge customers in a friendly and helpful manner
  • Use technology to complete sales transactions, perform audits, and process new receipts, damages, transfers, and return-to-vendor merchandise
  • Merchandise jewelry cases for new products, season changes, special events, and clearance sales
  • Pack customer sizing and repair orders for outbound shipment to the Jewelry Center
  • Organize and file shipping, receiving, customer sizing, repair, sales, and return documentation
  • Assist in the inventory process and monitor supply levels
  • Perform all aspects of the fulfillment process, including picking, packing, labeling, shipping, and Buy Online, Pickup in Stores (BOPS)
  • Maintain orderliness and cleanliness of jewelry counters and area
  • Adhere to Asset Protection and inventory control and compliance procedures
Requirements
  • Focused on upholding Macy's dedication to fulfilling ideals of diversity, inclusion, and respect
  • Flexible availability, including days, evenings, weekends, and holidays
  • Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues
  • Enjoy working as part of a team, as well as independently
  • Resourceful and able to adapt quickly to changing priorities
  • No prior education or experience required
About Macy's Careers

Macy's is a leading retail company that offers a wide range of career opportunities in sales, merchandise, operations, customer service, warehouse, marketing, and more. We are committed to creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store.

Join our team and bring your creativity, energy, and ideas to make a difference to your Macy's colleagues and customers.



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