Sales Associate

2 weeks ago


Newport Beach, California, United States LEAP Inc Full time
About Leap Inc

Leap Inc is a revolutionary retail company that is changing the face of the industry. We are seeking a highly motivated and customer-focused Sales Associate to join our team at our Lido Marina Village store in Newport Beach, CA.

Job Summary

We are looking for a Sales Associate who is passionate about delivering exceptional customer experiences and is eager to learn and grow with our company. As a Sales Associate, you will be responsible for creating positive and memorable experiences for our customers, achieving sales targets, and supporting the initiatives of our leadership team.

Key Responsibilities
  • Create positive and memorable experiences for customers that build brand loyalty
  • Able to accomplish multiple tasks in a fast-paced environment while servicing customers
  • Participate in general store maintenance, cleanliness, and upkeep of the store
  • Support the initiatives of the leadership team to drive sales, client engagement, team engagement, visual merchandising, and operational excellence
  • Model reliability and flexibility by being able to work varied hours and days to meet the needs of the business
  • Support other brands in the market/cluster that are under the Leap umbrella for new store openings, activations, and/or for additional coverage
  • Embraces learning and leveraging new technologies, systems, apps, etc.; experience with Shopify, Endear, Slack, Google Office is a plus
  • Capable and willing to perform opening and closing tasks in the store; potential to carry store keys
  • Must be at least 18 years of age
  • One or more years of customer service and/or retail experience; background in luxury accessories (i.e., jewelry, handbags, watches, shoes) or bridal preferred
  • Comfortability working with/using a ladder and lifting a maximum of 50lbs
  • Maintain an active floor presence, including standing and walking for extended periods of time
Requirements
  • Customer Obsessed & Service Oriented: Ability to initiate genuine connections, create a hospitable environment, anticipate customer needs, and possess excellent selling skills
  • Team Oriented: One team mindset, communicates clearly, and proactively seeks opportunity to support others
  • Professional: Punctual, accountable, and honest; takes initiative, accountability, and demonstrates strong work ethic
  • Brand/Category Expert: Keeps up with trends, fashion, and news in related industries; shows passion and ability to teach and educate customers within a specific category
  • Adaptable & Entrepreneurial: Ability to be adaptable in multiple situations with a growth mindset and takes initiative to drive for results and proactively creates solutions to solve problems
  • Detail Oriented: Operates with high efficiency and effectiveness, consistently produces polished and quality work
Measures of Success
  • Key Performance Indicators: Sales, Conversion, UPT, AUR & Traffic
  • Support Customer outreach and brand activations
  • Ability to accomplish tasks on time and effectively
Leap Perks
  • Employee discount on product
  • Bonus
  • Employee Assistance Program
About Us

At Leap Inc, we value diversity and inclusivity. We believe that our differences make our organization special and are paramount to our culture. We are an equal opportunity employer and welcome applications from all qualified candidates.

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