Customer Account Representative

1 week ago

Grove City, Ohio, United States EJ Full time
About EJ

We are a leading provider of access solutions for water, sewer, drainage, telecommunications, and utility networks. Our corporate headquarters is located in East Jordan, Michigan, and we have a presence worldwide.

Our core strength lies in our dedicated employees, who embody our values of safety and security, honesty and integrity, environmental responsibility, respect for others, quality and excellence, and social responsibility.

We are a family-owned company and one of the most stable, progressive, and well-tooled manufacturing companies in the world.

Job Summary

The Customer Account Specialist position is responsible for servicing new and existing clients, providing opportunities for growth and taking on additional responsibilities in a dynamic work environment.

This role requires excellent communication and organizational skills, as well as proficiency with technology.

Key Responsibilities
  1. Develop and maintain strong relationships with internal and customer stakeholders.
  2. Maintain the supply chain process from start to finish, including load fulfillment and accuracy.
  3. Process all incoming orders and provide internal and customer status updates as needed.
  4. Monitor invoicing and receivables to ensure account accuracy.
  5. Maintain all related customer files.
  6. Keep managers informed about orders, customer concerns, and competition, and develop general product knowledge.
  7. Promote safety awareness, accident prevention, and employee involvement in a safe work environment.
  8. Promote the company culture, mission, and vision, and the core values of the company.
Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or experience:

  • Bachelor's degree (B.A.) from a four-year college or university.
  • Two years of related experience preferred.

Other qualifications:

  • Experience with Salesforce and ERP systems preferred.
  • Strong computer, communication, interpersonal, and organizational skills are required.
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

EJ is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

  • Customer Service Representative

    4 weeks ago

    Grove City, Ohio, United States Annette's Corral, LLC dba Golden Corral Full time

    Customer Service RepresentativeWe are seeking a friendly and courteous Customer Service Representative to join our team at Annette's Corral, LLC dba Golden Corral. As a Customer Service Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a positive experience for all who...

  • Customer Service Representative

    4 weeks ago

    Grove City, Ohio, United States Annette's Corral, LLC dba Golden Corral Full time

    Customer Service RepresentativeWe are seeking a friendly and courteous Customer Service Representative to join our team at Annette's Corral, LLC dba Golden Corral. As a Customer Service Representative, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key...

  • Customer Service Representative

    3 weeks ago

    Grove City, Ohio, United States Palmer-Donavin Full time

    {"title": "Customer Service Representative", "description": "OverviewAt Palmer-Donavin, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in our inside sales department, serving as the primary point of contact for our wholesale customers.ResponsibilitiesRespond to customer inquiries...

  • Customer Service Representative

    4 days ago

    Grove City, Ohio, United States Palmer-Donavin Full time

    OverviewPalmer-Donavin is a leading distributor of building materials and fabrication services, with a strong presence in the Midwest and Southeast regions. As an employee-owned company, we prioritize a culture of high performance and employee engagement.Professional GrowthWe believe in delivering more than just a job. At Palmer-Donavin, we invest in our...

  • Customer Account Specialist

    3 weeks ago

    Grove City, Ohio, United States EJ Full time

    About EJWe are a leading provider of access solutions for water, sewer, drainage, telecommunications, and utility networks. Our corporate headquarters is located in East Jordan, Michigan, and we have a presence worldwide.Job SummaryThe Customer Account Specialist position is responsible for servicing new and existing clients, providing exceptional customer...

  • Customer Service Representative

    2 weeks ago

    Grove City, Ohio, United States Trenton Karlson - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional customer experiences and driving the growth of our successful insurance agency.ResponsibilitiesEstablish and maintain strong...

  • Account Services Representative

    2 weeks ago

    Plain City, Ohio, United States Consolidated Employer Services Recruiting Full time

    Job Title: Account Services RepresentativeWe are seeking a highly motivated and detail-oriented Account Services Representative to join our team. As an Account Services Representative, you will be responsible for providing exceptional customer service, generating sales revenue, and supporting the sales team.Responsibilities:Field prospective sales inquiries...

  • Client Service Representative

    2 weeks ago

    Grove City, Ohio, United States Heartland Bank Full time

    Job Title: Client Service RepresentativeAt Heartland Bank, we're committed to delivering exceptional customer service and building strong relationships with our clients. As a Client Service Representative, you'll play a vital role in enhancing customer relationships and developing new business opportunities.Key Responsibilities:Develop and grow customer...

  • Client Service Representative

    3 weeks ago

    Grove City, Ohio, United States Heartland Bank Full time

    Job Title: Client Service RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused Client Service Representative to join our team at Heartland Bank. As a Client Service Representative, you will play a critical role in enhancing client relationships and developing prospective client relationships through effective needs...

  • Sales Representative

    3 weeks ago

    Grove City, Ohio, United States Columbus Region Full time

    About the RoleWe are seeking a highly motivated and results-driven Sales Representative to join our Retail and Consumer Goods team in the Columbus Region. As a Sales Representative, you will be responsible for selling the entire Customer 360 Platform across a prospect account set within the Retail & Consumer Goods space.About the TeamOur Retail & Consumer...

  • Customer Service Representative

    3 weeks ago

    Ohio City, Ohio, United States Workoo Technologies Full time

    About the JobAs a Customer Service Representative at Workoo Technologies, you will be responsible for delivering exceptional customer experiences through proactive and timely support. Your primary goal will be to resolve customer complaints and issues efficiently, while also identifying opportunities to upsell and cross-sell our products and services.Key...

  • Customer Service Representative

    3 weeks ago

    Grove City, Ohio, United States FDA News Watch Full time

    Customer Service SpecialistAt FDA News Watch, we are seeking a highly skilled and customer-focused Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Respond to customer...

  • Customer Service Representative

    1 month ago

    Grove City, Ohio, United States FDA News Watch Full time

    Job DescriptionJob Title: Customer Service SpecialistCompany: FDA News WatchJob Summary:We are seeking a highly skilled Customer Service Specialist to join our team at FDA News Watch. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and issues in a timely and...

  • Customer Service Representative

    4 weeks ago

    Grove City, Ohio, United States Sherwin-Williams Full time

    {"title": "Job Description", "content": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Store Associate. As a key member of our retail team, you will be responsible for providing exceptional customer service, meeting sales goals, and maintaining a high level of product knowledge.Key ResponsibilitiesProvide...

  • Customer Service Representative

    4 weeks ago

    Grove City, Ohio, United States Sherwin-Williams Full time

    {"title": "Job Description", "content": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Store Associate. As a key member of our retail team, you will be responsible for providing exceptional customer service, selling paint and related products, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    4 weeks ago

    Grove City, Ohio, United States Sherwin-Williams Full time

    {"title": "Job Description", "content": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Store Associate. As a key member of our retail team, you will be responsible for providing exceptional customer service, meeting sales goals, and maintaining a high level of product knowledge.Key ResponsibilitiesProvide...

  • Customer Service Ambassador

    4 weeks ago

    Grove City, Ohio, United States Family Dollar Full time

    Customer Service RepresentativeAt Family Dollar, we're committed to providing exceptional service to our customers. As a Customer Service Representative, you'll play a key role in ensuring our customers receive the best possible experience.Key Responsibilities:Provide exceptional service to customers, responding to their needs and resolving any issues...

  • Customer Service Representative

    3 weeks ago

    Grove City, Ohio, United States United Dairy Farmers Full time

    United Dairy Farmers Broadway Job DescriptionWe are seeking a skilled Guest Service Associate to join our team at United Dairy Farmers Broadway. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our guests.Key Responsibilities:Greet guests with a warm and...

  • Customer Service Representative

    2 weeks ago

    Grove City, Ohio, United States United Dairy Farmers Full time

    United Dairy Farmers Broadway Job DescriptionWe are seeking a skilled and friendly Guest Service Associate to join our team at United Dairy Farmers Broadway. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our guests, and maintaining a clean and organized store...

  • Sales Representative

    3 weeks ago

    Grove City, Ohio, United States Radiant Technologies Full time

    We are a leading advertising agency based in Kempten, Germany, with a strong focus on delivering individualized solutions for our clients in the digital landscape. As a Google Partner since 2015 and a Facebook Marketing Partner since 2018, we have established ourselves as a trusted partner for businesses seeking to enhance their online presence.We are...