Optical Operations Manager

4 days ago

Wheaton, Illinois, United States National Vision Full time
{"Job Title": "Assistant Eyeglass Manager", "Job Description": "Job Summary

As an Assistant Eyeglass Manager at National Vision, you will play a key role in overseeing the daily operations of our stores, ensuring a positive experience for customers and associates alike. Your leadership skills and ability to motivate teams will be essential in driving sales and performance goals.

Key Responsibilities
  • Monitor and achieve profit, sales, and performance goals by reviewing financial reports and implementing strategies to optimize store operations.
  • Optimize and oversee the eyeglass department to ensure efficiency and compliance with company policies and operational guidelines.
  • Provide exceptional customer service and ensure all associates meet the same high standards.
  • Ensure quality standards are met by reviewing remakes and enforcing policies to ensure compliance.
  • Communicate effectively with the General Manager, District Manager, and Corporate Office, providing store reporting as required.
  • Ensure store promotions, advertising, and visual merchandising are in place, and all associates and doctors are aware of current promotions.
  • Supervise and motivate Opticians and CL Sales associates, ensuring the timely completion of day-to-day functions.
  • Assist the General Manager with forecasting staffing needs, recruiting, selecting, and retaining a high-caliber staff.
Requirements
  • Optical sales and/or retail supervising experience is preferred.
  • Proven ability to lead, coach, and build associate relationships.
  • Sound understanding of store operations and standards for success.
  • Strong communication skills for effective management of teams.
  • Exceptional customer service skills.
  • Strong organizational skills for planning work and continuously monitoring progress towards goals.
  • Ability to analyze, create, and understand financial reports.
  • Demonstrated ability to analyze and solve problems of varied scope.
What We Offer

At National Vision, we believe everyone deserves to see their best to live their best. We offer a comprehensive benefits package, including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, and much more. We strive to deliver opportunities for professional growth and long-term career fulfillment, providing training programs and access to educational courses.

", "lang_code": "en"}

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