Assistant Manager

6 days ago


Wheaton, Illinois, United States National Vision Full time

Job Summary:

We are seeking an experienced Assistant Manager to join our team at National Vision. As an Assistant Manager, you will play a key role in overseeing the daily operations of our stores, including personnel management and inventory control. Your primary responsibility will be to ensure that our customers receive an exceptional experience from start to finish, while also maintaining a positive and productive work environment for our associates.

Key Responsibilities:

  • Monitor and Achieve Sales and Performance Goals: Review profit and loss statements to ensure that sales and performance goals are met.
  • Optimize Eyeglass Department Operations: Oversee the eyeglass department to ensure efficiency and compliance with company policies and operational guidelines.
  • Provide Outstanding Customer Service: Ensure that all associates provide exceptional customer service and that quality standards are met.
  • Communicate with Management and Corporate Office: Communicate with the General Manager, District Manager, and Corporate Office to provide store reporting and ensure compliance with company policies.
  • Supervise and Motivate Associates: Supervise and motivate Opticians and CL Sales associates to ensure the timely completion of day-to-day functions.
  • Assist with Staffing and Recruiting: Assist the General Manager with forecasting staffing needs, recruiting, selecting, and retaining a high-caliber staff.

Requirements:

  • Optical Sales and/or Retail Supervising Experience: Preferably 1-2 years of experience in optical sales and/or retail supervising.
  • Leadership and Communication Skills: Proven ability to lead, coach, and build associate relationships, with strong communication skills (both oral and written).
  • Store Operations and Standards: Sound understanding of store operations and standards for success.
  • Financial Analysis and Problem-Solving: Ability to analyze, create, and understand financial reports, and demonstrate the ability to analyze and solve problems of varied scope.

What We Offer:

  • Competitive Compensation: Competitive compensation package, including bonus potential for every position in the store.
  • Comprehensive Benefits: Comprehensive benefits package, including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, and much more.
  • Professional Growth and Development: Opportunities for professional growth and long-term career fulfillment, including training programs, access to educational courses, and promotions from within.

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