Dental Office Coordinator
4 days ago
Pompano Beach Family Dental is seeking a highly skilled Business Assistant to join our team. As a Business Assistant, you will play a vital role in supporting our front office operations, ensuring seamless patient experiences, and contributing to the overall success of our dental practice.
Key Responsibilities- Greet and welcome patients, creating a positive first impression of our team
- Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
- Utilize Dentrix for patient scheduling and records, ensuring accurate and up-to-date information
- Schedule and confirm appointments for multiple providers, streamlining our office operations
- File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
- Post insurance and patient payments, processing accounts receivables, and maintaining accurate financial records
- Review treatment plan fees and payment options with patients, providing exceptional customer service
- Partner with providers and team members to implement Heartland Dental systems, optimizing office potential and improving patient care
- Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
- Front-loaded education and training, enabling you to develop your skills and reach your full potential
- Opportunity to be part of a secure company with 20+ years of industry-leading experience, providing a stable career with unlimited growth potential
- Access to on-demand Daily Pay, ensuring you have the financial support you need
- Minimum Qualifications: Experience working in a fast-paced, customer-centric environment; excellent communication and organizational skills
- Preferred Experience: 1+ years of experience in a dental or medical setting; 1+ years of experience with insurance billing and accounts receivable; Dentrix or other dental software experience
- Ability to perform essential duties satisfactorily, with or without reasonable accommodation; reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
- Prolonged periods of sitting at a desk and working on a computer; must be able to lift up to 15 pounds at times; availability to attend virtual training sessions (or in-person) periodically throughout the year
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