Customer Service Lead Professional

1 day ago


Little Rock, Arkansas, United States Burlington Full time
Overview

We are seeking a skilled Customer Service Lead to join our team at Burlington, a rapidly growing retail brand. This part-time position offers a competitive wage, flexible hours, and opportunities for professional growth.

Job Summary

The ideal candidate will possess strong leadership skills, a friendly demeanor, and a passion for delivering exceptional customer service. As the Part Time Customer Service Lead, you will be responsible for leading day-to-day customer service initiatives, inspiring associates to provide top-notch service, and ensuring a customer-first focus is always at the forefront.

Key Responsibilities:
  • Model company core values and Our Burlington philosophy, setting an example for other associates.
  • Drive improvement in friendliness, speed of checkout, and customer feedback surveys by maintaining a customer-first focus and delivering consistently great experiences.
  • Maintain a neat and orderly front-end area, troubleshoot issues with registers and transactions, and coordinate meal and break periods.
Requirements:

Candidates must be able to work a flexible schedule, including early mornings, nights, weekends, and holidays as required. Physical requirements include lifting boxes weighing 40 lbs or more, standing, and walking for extended periods.

Benefits:

This part-time role offers a competitive wage of $13 per hour, flexible hours, and opportunities for benefits, including medical coverage and a 401(k) plan, after one year of service. We also offer paid time off, paid holidays, and sick leave in accordance with applicable law.



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