IT Support Specialist
2 days ago
We are seeking a highly skilled IT Support Analyst to join our team at Leidos. As an IT Support Analyst, you will be responsible for providing technical support and customer service to our clients.
Key Responsibilities:- Provide technical support and customer service to clients via phone, email, or in-person.
- Collaborate with network services, software systems engineering, and application development teams to resolve technical issues.
- Maintain a troubleshooting tracking log to ensure timely resolution of problems.
- Perform routine assignments in the entry-level to professional job progression.
- Use existing procedures to solve routine or standard problems.
- Active TS/SCI with polygraph clearance.
- Bachelor's degree or additional work experience may be considered in lieu of a degree.
- Prior experience working in a call center.
Leidos offers a competitive salary range of $53,097.50 to $97,525.00 per year, depending on experience and qualifications. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
At Leidos, we value our employees and offer opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for IT support, we encourage you to apply for this exciting opportunity.
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