Registrar Office Manager
3 days ago
Key Responsibilities
- Registration and Customer Service: Manage registration functions, provide exceptional customer service, and resolve issues promptly and professionally.
- Certification Services: Ensure compliance with regulations and procedures for certification services for Veterans and associated agencies, cross-registration services for incoming and outgoing students, diplomas and commencement, student records maintenance, enrollment certification, technology, and readmission.
- Employee Goals and Performance: Set employee goals, assess employee performance, provide feedback, and make pay recommendations.
- Staff Supervision: Supervise assigned staff to ensure daily production goals and customer service standards are met. Ensure staff training and support professional development goals.
Requirements
- Bachelor's Degree or an equivalent combination of education and experience
- Four to five years of job-related experience
- Proficiency with Microsoft Office suite and related products
- Excellent written and oral communication skills, including presentation of complex content
- Excellent interpersonal skills, problem-solving, and critical thinking skills
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