Customer Service Representative

8 hours ago


Johnson City, Tennessee, United States Harold Dishner - State Farm Agency Full time
Job Description

As a successful State Farm Agent Team Member, you will be responsible for providing exceptional customer service to our clients. Your primary goal will be to establish and maintain strong relationships with customers, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Provide prompt and accurate customer service, responding to inquiries and resolving issues in a timely manner.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations.
  • Maintain accurate records and reports, ensuring compliance with company policies and procedures.
  • Work collaboratively with the agent team to achieve business goals and objectives.

Requirements:

  • Active Property and Casualty license required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong organizational and time management skills.
  • Ability to maintain confidentiality and handle sensitive information.

This is an excellent opportunity for a motivated and customer-focused individual to join our team and contribute to the success of our agency.



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