Customer Service Representative

1 day ago


Johnson City, Tennessee, United States Advanced Call Center Technologies, LLC. Full time
Customer Service Representative

At Advanced Call Center Technologies, LLC., we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the voice of our company, providing exceptional service to our customers through positive interactions.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers
  • Use active listening skills to understand customer needs and concerns
  • Utilize problem-solving skills to resolve customer issues
  • Meet productivity standards and complete work in a timely manner

Requirements:

  • High school diploma or equivalent required
  • Previous call center experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Ability to multitask and prioritize tasks

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career advancement
  • A positive and supportive work environment
  • Professional development and training opportunities

Equal Employment Opportunity:

Advanced Call Center Technologies, LLC. is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.



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