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Patient Retention Specialist

2 months ago

Manassas Park, United States DaVita Full time

Location: Remote

As a Patient Retention Specialist at DaVita, you will play a crucial role in ensuring the retention of home patients by mitigating avoidable clinical losses within a specific division.

Your responsibilities will include:

  • Monitoring high-risk patients at the facility, regional, and divisional levels.
  • Collaborating with interdisciplinary team members to create tailored care plans.
  • Implementing interventions for patients identified as high-risk.
  • Providing training and education to support retention strategies for Home teammates.

In this position, you will oversee a patient population of approximately 500 individuals, utilizing data analytics and reporting tools to pinpoint those at greatest risk of losing their treatment modality or facing hospitalization. Your success will be evaluated based on improvements in home modality loss rates and other key clinical metrics, such as peritonitis rates and AI Loss.

Qualifications:

• Active RN license in your state of practice.
• Preferred Bachelor's degree.
• Minimum of three years of experience in nephrology within a PD/HHD environment.
• CNN or CPDN, Bonent certification preferred within two years of employment.
• Valid driver's license and insurable driving record required.

What We Offer:

At DaVita, we provide more than just compensation; our comprehensive rewards package connects teammates to what matters most. Benefits begin on the first day of the month following one month of continuous employment. Our offerings include:

  • Comprehensive Benefits: Medical, dental, vision, 401(k) match, paid time off, and PTO cash out.
  • Family Support: Resources for families, EAP counseling sessions, access to Headspace, backup child and elder care, maternity/paternity leave, and more.
  • Professional Development: Opportunities for career growth and access to virtual leadership and development courses through DaVita's online training platform, StarLearning.

At DaVita, we prioritize a community-first culture, fostering an environment where all teammates feel a sense of belonging. We are committed to embedding Diversity & Belonging into our operations, ensuring that it is integral to our identity. We are proud to be an equal opportunity employer, welcoming individuals from diverse backgrounds without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.