Patient Access Specialist
4 weeks ago
Patient Access Specialist
Responsibilities:
• Answers telephone inquiries; screens calls; routes calls and takes messages (20%)
• Collects co-payment, point-of-service payment, deposits, and other payments, issue receipts and balance cash drawers. (10%)
• Schedules patients for appointments. (10%)
• Admits patients to the Emergency Department, Urgent Care, and Family Practice. (10%)
• Works to properly identify patients to increase clean claims and minimize errors associated with misidentification. (10%)
• Completes documentation for uninsured patients seeking emergency care. (10%)
• Verifies and updates patient demographics information and billing insurance information for new and existing patients. (10%)
• Calls insurance companies for treatment authorization and benefit information. (10%)
• Disseminated direct admit information to other Patient Access personnel for proper screening and insurance verification. (5%)
• Maintain quality assurance scores of 98% or higher in conjunction with department expectations. (5%)
1 - 40hrs/wk.
1 - 20hrs/wk.
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