Audi Service Lane Ambassador

3 days ago


Hampton, Virginia, United States Audi Hampton Full time
Audi Hampton: A World-Class Service Experience
We are seeking a highly skilled and customer-focused Service Lane Attendant to join our team at Audi Hampton. With a competitive salary of $40,000 - $55,000 per year, you will play a crucial role in ensuring seamless vehicle check-ins, delivering exceptional customer service, and facilitating smooth workflow between service advisors and technicians.

About the Role
You will be the first point of contact for customers entering our service department, providing a warm and welcoming experience that sets the tone for their visit. Your key responsibilities will include:
  • Greeting customers in a friendly and professional manner as they arrive for service.
  • Assisting customers with service check-ins.
  • Moving vehicles to service bays and ensuring proper parking in designated areas.
  • Communicating with service advisors and technicians to facilitate smooth workflow.
  • Managing customer waiting areas, ensuring they are clean and comfortable.

Requirements and Qualifications
To succeed in this role, you will need:
  • A high school diploma or equivalent.
  • Prior customer service experience is preferred.
  • Strong organizational skills and attention to detail.
  • The ability to work in a fast-paced environment.
  • A valid driver's license and clean driving record.

Benefits and Perks
In addition to a competitive salary, we offer a comprehensive benefits package, including opportunities for growth and advancement, a supportive team-oriented work environment, and employee discounts on services and products.

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