Special Events Coordinator

4 weeks ago

Pompano Beach, Florida, United States iCIMS Organic ZipApply Full time
Job Description

We are seeking a highly organized and detail-oriented Special Events Coordinator to join our team at Seminole Casino Coconut Creek. As a key member of our events team, you will be responsible for coordinating and implementing special events, ensuring seamless execution and exceeding guest expectations.

Responsibilities
  • Coordinate and implement special events, including planning, budgeting, and execution.
  • Work closely with the Special Events Manager to develop and execute event marketing programs and strategies.
  • Manage event budgets, track expenses, and ensure timely payment of invoices.
  • Communicate event information to operating departments to ensure timely coordination.
  • Establish and maintain effective working relationships with vendors, guests, and colleagues.
  • Perform administrative tasks, including processing invoices, calling vendors and guests, and maintaining event records.
  • Coordinate city projects with general contractors, including permits and ensuring compliance with state codes.
  • Handle unexpected emergencies or issues that arise during events.
  • Coordinate services for events, including accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing, and event security.
  • Generate Banquet Event Orders and make adjustments to BEOs, communicating all changes to culinary and other supportive departments.
  • Interface with operating departments to ensure timely coordination of all events.
  • Maintain good working relations with tribal vendors.
  • Answer telephones and provide accurate information concerning marketing events.
  • Answer performer and vendor inquiry calls and advise of vendor approval process and pertinent property information/contacts.
  • Maintain security and confidentiality of files, records, and lists.
  • Perform clerical duties as needed and assigned.
  • Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
  • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations.
  • Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
Qualifications
  • Must possess strong organizational, communication, and multi-tasking skills with attention to detail.
  • Proven ability to successfully handle and prioritize multiple projects and meet critical deadlines.
  • The candidate must possess a positive attitude, exceptional guest service skills, outstanding phone etiquette, excellent interpersonal skills, strong communication and problem-solving skills, and the ability to multi-task and make quick decisions in a stressful environment.
  • Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
  • Must be able and willing to work a flexible schedule, to include evenings, weekends, and holidays.
  • Ability to deliver a service level that creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
  • Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
  • College degree in Hospitality, Event Planning, Marketing, or Public Relations preferred and (3) years or more of similar administrative experience required or an equivalent combination of education and experience.
  • Casino experience preferred.
  • Intermediate Microsoft Excel skills required/advanced preferred.
  • Familiarity with i-series/MMS and one of the following programs preferred, Daylight, Delphi, Caterease, Meeting Matrix, CAD.
  • Ability to read and understand all Seminole Tribe of Florida policies and procedures.
  • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
  • Must be able to complete standard Seminole Tribe of Florida forms and reports.
  • Must possess basic mathematical skills to include ability to add, subtract, multiply, and divide specific to position responsibilities.
  • The physical demands described here are representative of those that must be met by an incumbent to successfully perform the duties and responsibilities of the position.
  • Must be able to lift 30 lbs., and bend, reach, and stoop on a regular basis.
  • Must be willing and able to work an entire shift on their feet, moving quickly (with or without reasonable accommodation) in a noisy environment.
  • Must be able to respond to visual and aural cues.
Work Environment
  • May be exposed to casino-related environmental factors, including second-hand smoke and excessive noise.
  • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear.
  • Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • The Casino environment is hectic, fast-paced, and often crowded and noisy. May be exposed to casino-related environmental factors, including second-hand smoke, excessive noise, and constant exposure to the general public.
Closing

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting, and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

  • Credit Check
  • Criminal Background Check
  • Drug Screen

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).

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