Store Operations Manager
2 days ago
We are seeking a highly skilled Store Manager to lead our retail store team in Orange County. As a Store Manager, you will be responsible for managing store staff and operations to achieve financial goals, ensuring excellent customer service, and maintaining a safe and organized store environment.
Key Responsibilities- Manage store staff and operations to achieve financial goals
- Plan, organize, and prioritize store operational requirements
- Hire and train store staff, delegate work assignments, and assess performance
- Define staff developmental needs and administer disciplinary action as required
- Meet or exceed revenue and expense goals as contained in approved budget
- Maintain established customer/donor service standards
- Resolve customer/donor complaints as required
- Plan and implement merchandising strategies, including floor layouts and displays, signage, and window displays
- Oversee the off-loading of materials in trailers and the loading of materials returning to the Distribution Center
- Follow established color rotation/markdown schedule
- Return all unsold or damaged goods to Marketplace according to schedule, adhere to pricing guidelines, and monitor product for correct pricing on sales floor
- Utilize Loomis Smart Safe according to retail policy
- Maintain records of store sales, receipts, and deposits utilizing proper internal audit safeguard procedures
- Prepare employee and Program Participant work schedules, approve accurate timekeeping, process and maintain other employee and program participant records
- Maintain volunteer records and database
- Maintain store premises, grounds, and parking lot in a safe, neat, and orderly condition
- Orders supplies or requests services as needed related to facility maintenance and operations
- Drives on company business as required
- High School diploma. Some college preferred in business or related field.
- Three years retail sales experience and two years supervisory experience preferred.
- Excellent interpersonal and communications skills.
- Ability to work flexible shifts including weekends and evenings.
- Must be flexible as to work location; may work at other Orange County store locations based on business needs.
- Must have quick and reliable transportation to drive on company business.
- Valid California driver's license, liability insurance, and a DMV record acceptable to Goodwill's insurance company if driving on company time.
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**Store Operations Manager Trainee**
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**Store Operations Manager Trainee**
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Santa Ana, California, United States Rocket Full timeJob SummaryRocket, a leading gasoline and convenience store retailer, is seeking a highly motivated and experienced Store Operations Manager Trainee to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail locations, ensuring exceptional customer service, and driving sales growth.Key...
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