Assistant Store Manager Operations

1 day ago


Santa Clara, California, United States Micro Center Full time
Assistant Store Manager Operations

Micro Center is seeking a highly motivated and results-driven Assistant Store Manager Operations to join our team. As a key member of our store leadership team, you will be responsible for maintaining the orderly operation and safety of all areas of responsibility, ensuring that operational policies and procedures are being properly carried out at the store level.

Key Responsibilities:
  • Maintain inventory control, customer satisfaction, productivity, payroll, and expense goals
  • Conduct physical inventory, manage freight flow and merchandise processing, and track company assets
  • Resolve customer issues in a timely manner and in alignment with company policy
  • Participate in and lead open and close procedures, and serve as manager-in-charge during absence of General Manager or other store managers
  • Ensure execution of ad set and visual merchandising standards, and manage staffing, orientation, and training to ensure competent supervisors and associates are hired, trained, and scheduled to properly service our customers
  • Develop and coach supervisors and associates in customer satisfaction, product knowledge, solution selling, and standard operating procedures
  • Ensure human resource issues are handled in accordance with guidelines, and partner with Regional HR Manager and Store Manager when needed
Requirements:
  • Two or more years of experience with a major big box retailer in a high-volume, 30,000+ square-foot store, preferably in a commissioned sales environment or within the consumer electronics industry
  • Previous experience in all aspects of retail management, including driving sales, merchandising, operations, freight flow, and customer service
  • Experience in human resources functions, capable of hiring, retaining, and coaching qualified employees
  • Ability to execute corporate initiatives and analyze the competition
  • Proficiency in Microsoft Office
  • Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
  • Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends, and holidays
What We Offer:
  • Flexible Schedules & Excellent Pay
  • Medical, Dental, and Vision Benefits Coverage for Regular Full-Time Associates
  • Employee Discount that includes a Friends & Family Discount Program
  • Tuition Reimbursement & Education Discounts
  • Paid Time Off for Regular Associates
  • 401K Plan with Company Match
  • Esteemed Vendor & Company Job Training
  • Career Advancement Opportunities

At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. We are an Equal Opportunity Employer.



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