Store Operations Manager
5 days ago
This role requires a skilled and motivated individual to oversee the daily operations of our convenience store. As a Store Manager, you will be responsible for ensuring the store runs smoothly, efficiently, and effectively.
Key Responsibilities- Train and develop new store staff to ensure they have the necessary skills and knowledge to perform their duties.
- Create and manage store schedules using our timekeeping system.
- Ensure the store is always well-stocked and visually appealing, with a focus on maintaining a clean and professional environment.
- Forecast and manage inventory, ordering, and merchandising to meet customer demand.
- Reconcile store paperwork in a timely and accurate manner.
- Provide exceptional customer service, ensuring a positive experience for all customers, vendors, and staff.
- Maintain a safe and clean environment for customers and staff, adhering to all local, state, and federal regulations.
- Manage store staff, including performance management, time management, and morale.
- Troubleshoot and resolve car wash and gas-related issues, including drive-offs and pump malfunctions.
- Manage customer relations in a professional and friendly manner.
- High School Diploma or equivalent required.
- 6-9 months of experience as an Assistant Manager or equivalent combination of education and experience.
- Strong mathematical skills and ability to communicate effectively.
- Valid driver's license and insurance, with reliable transportation.
- Employees with 6-36 months of service receive 0.10 cents off per gallon of fuel.
- Employees with 3-5 years of service receive 0.30 cents off per gallon of fuel.
- Employees with 5+ years of service receive 0.40 cents off per gallon of fuel.
- Maximum 20 gallons and 2 fill-ups per week.
The Store Manager position requires constant standing, bending, and reaching, with moderate manual dexterity. Frequent lifting of 1-5 pounds and occasional lifting of up to 40-50 pounds are required.
Additional Requirements- Must be 21+ years of age.
- Must be able to work various shifts and days of the week.
The company reserves the right to revise or change this position description at any time.
The company reserves the right to run background checks as a condition of employment.
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