Department Coordinator

4 weeks ago


Colorado Springs, Colorado, United States D.H. Pace Company, Inc. Full time
Job Overview

DH Pace Company, Inc. is seeking a highly organized and detail-oriented Department Coordinator to join our team. As a key member of our operations team, you will be responsible for coordinating field employees, ensuring that our services meet or exceed customer satisfaction.

Key Responsibilities:

  • Schedule technicians to customer job sites and collect, finalize, and submit job details for processing
  • Manage department reports to ensure the department is meeting customer expectations and commitments
  • Assist with billing paperwork and meet customer billing document requirements
  • Create and maintain service tickets to ensure service dates are met
  • Work with the estimating team to provide service quotes when required
  • Provide assistance to field techs with technical/mechanical troubleshooting/problem solving
  • Provide accurate work orders and picking lists to the warehouse for inventory pulling
  • Other responsibilities as assigned

Requirements:

  • Excellent communication skills and a focus on customer service
  • Good time management skills, be organized, and have the ability to multi-task
  • Represent the company in a professional manner

Why DH Pace?

DH Pace Company, Inc. is a leading distributor, construction, and service organization offering a complete range of door and door-related products and commercial security products. We offer a competitive compensation package, including annual performance evaluations, a 401(k) retirement plan with employer match, and a comprehensive benefits package.

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.



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