Customer Service Representative

3 weeks ago


Minneapolis, Minnesota, United States DAIOHS U.S.A., INC. Full time
Job Title: Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.

Key Responsibilities:

  • Process a high volume of customer inquiries and resolve issues in a timely and professional manner.
  • Communicate effectively with customers, both verbally and in writing, to ensure their needs are met.
  • Work closely with our sales team to identify opportunities to upsell and cross-sell our products and services.
  • Maintain accurate records of customer interactions and resolve any issues that may arise.
  • Develop and maintain a thorough knowledge of our products and services to provide expert advice to customers.

Requirements:

  • High school diploma or equivalent required.
  • Prior customer service experience preferred.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

About Us:

DAIOHS U.S.A., INC. is a leading provider of office coffee solutions. We are committed to delivering exceptional service to our customers and providing a positive work environment for our employees.



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