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Executive Director of Operations

2 months ago

Madison, Wisconsin, United States Singlewire Software Full time
About the Role

SINGLEWIRE SOFTWARE is seeking a highly skilled Vice President of Operations to lead and optimize the operational functions of the Singlewire team. As part of the Senior Leadership team, you will work closely with the executive team to drive business growth and objectives.

Key Responsibilities
  • Develop and implement operational strategies to support the company's growth and objectives.
  • Align operations with the company's strategic goals and vision.
  • Streamline processes and implement best practices across the organization.
  • Lead and manage cross-functional teams, fostering a collaborative and high-performance culture.
  • Mentor and develop leadership within the operations team.
  • Identify opportunities for operational improvements and cost efficiencies.
  • Drive consistent professional services revenue growth by optimizing pricing and maximizing utilization.
  • Implement scalable processes to support rapid growth and expansion.
  • Establish and monitor key performance indicators (KPIs) to assess operational effectiveness.
  • Analyze data to inform decision-making.
About Us

Singlewire Software is the developer of InformaCast and Visitor Aware SaaS Solutions. Our software is used by more than 5,000 organizations around the world, including leaders in education, healthcare, manufacturing, and other verticals. We strive to keep people safe and informed, everywhere, every time.

What We Offer

We focus on customer experience and operational excellence. We strive to attract the best talent in our industry to create and maintain our position as a world-class SaaS provider.

Equal Opportunity Employer

Singlewire Software LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.