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Clerical Support Specialist

2 months ago

Tulsa, Oklahoma, United States Tulsa Health Department Full time
Job Summary

We are seeking a highly organized and detail-oriented Clerical Support Specialist to join our team at the Tulsa Health Department. As a key member of our Preventive Health program, you will be responsible for providing exceptional customer service, managing administrative tasks, and maintaining accurate records.

Key Responsibilities
  • Administrative Support: Provide telephone and face-to-face reception, schedule appointments, and manage client records.
  • Data Entry: Enter demographic, insurance, financial, and PAR information into our PHOCIS/OSIIS systems.
  • Client Services: Verify client insurance eligibility, check OHCA eligibility, and assist with Medicaid enrollment.
  • Record Management: Prepare client records, process clients and records through clinics, and maintain accurate files.
  • Financial Transactions: Collect money, issue receipts, and follow accounting procedures.
  • Reporting and Analysis: Gather statistical data, prepare reports, and billing information for programs.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: One to three years of clerical or related experience required; one to three years of related experience in a medical office preferred.
  • Skills: Good interpersonal and customer service skills, data entry skills of 25-30 WPM, knowledge of Microsoft Word and MS Office applications, and ability to follow oral and written directions.
Working Conditions
  • Physical Effort: Sitting, standing, walking, bending, stooping, lifting, pushing, and pulling as needed to obtain supplies and conduct job tasks.
  • Working Environment: Noisy environments, possible occasional exposure to communicable diseases, and emotional or disrespectful clients.
Benefits
  • Competitive Salary
  • Paid Holidays
  • Paid Time Off
  • Extended Sick Leave
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Group Life Insurance
  • Accidental Death and Dismemberment Insurance
  • Short- and Long-Term Disability Insurance
  • Critical Illness Care Plan
  • Accident Plan
  • Hospitalization Plan
  • Supplemental and Whole Life Plans
  • Legal and Identity Theft Protection Plans
  • Public Service Loan Forgiveness
  • Cost of Living Adjustments
  • Retirement Pension Fund
  • Investment Benefits
  • Post Employment Health Plan
  • Employee Assistance Program
  • Working 4 Balance - Workplace Wellness Program
  • Promotional Opportunities
  • Flex Plan
  • Tulsa Municipal Employees Federal Credit Union