Oncology Operations Specialist

1 month ago

Idaho Falls, Idaho, United States Mountain View Hospital Full time

About the Role:

Mountain View Hospital is seeking a highly skilled and dedicated Oncology Operations Specialist to join our team. As a key member of our surgical team, you will play a vital role in ensuring the smooth operation of our operating rooms and providing exceptional patient care.

Key Responsibilities:

  • Transport patients to designated areas in the facility, working closely with nursing staff.
  • Establish and maintain effective communication with patients, families, and colleagues to improve quality of service and customer satisfaction.
  • Offer comfort and support to patients and their families, promoting a positive and compassionate care environment.
  • Organize and complete work in a timely and professional manner, adhering to hospital policies and procedures.
  • Perform stocking of nurse servers in patient rooms and specialty carts or areas on a routine basis.
  • Assist in maintenance of equipment as needed, ensuring optimal functionality and safety.
  • Order departmental non-medical supplies as required, maintaining a well-stocked and efficient environment.
  • Assist with maintenance of scheduling and various operational processes as directed by Supervisor/Manager.
  • Setup/cancel patient appointments as directed, ensuring accurate and timely scheduling.
  • Transport patients, blood, specimens, and other items as needed, maintaining a safe and efficient workflow.
  • Notify licensed personnel when patients complain of pain or vital signs or intake and output are outside acceptable ranges.
  • Communicate effectively with RNs and other colleagues, maintaining awareness of patient status and responses.
  • Provide explanations to patients and families prior to administering care, answering questions within scope of practice.
  • Communicate clearly and effectively with nurse, co-workers, and physicians, promoting a collaborative and supportive team environment.
  • Demonstrate flexibility, organization, and ability to function under stressful situations, maintaining a calm and composed demeanor.
  • Perform all aspects of patient care in an environment that optimizes patient safety, adhering to hospital policies and procedures.
  • Manage and operate equipment safely and correctly, ensuring optimal functionality and safety.
  • Be attentive to call lights and patient needs within scope of practice, providing timely and effective support.
  • Demonstrate use of universal precautions at all times, maintaining a safe and healthy environment.
  • Adhere to dress code, appearance, and facility standards, promoting a professional and respectful image.
  • Complete annual education requirements, staying up-to-date with the latest training and certifications.
  • Maintain patient confidentiality at all times, adhering to hospital policies and procedures.
  • Report to work on time when scheduled, completing work within designated times, and using the computerized punch time system correctly.
  • Attend annual review and department in-services, as scheduled, staying informed and engaged with hospital policies and procedures.
  • Represent the organization in a positive and professional manner, promoting a collaborative and supportive team environment.
  • Actively participate in performance improvement and quality improvement activities, contributing to the hospital's mission and goals.
  • Complete in-services and return in a timely manner, staying up-to-date with the latest training and certifications.
  • Required to check emails and be responsible for its content at least once per week, maintaining a professional and responsive communication style.
  • Conduct all activities with the highest standards of professionalism and confidentiality, complying with all applicable laws, regulations, policies, and procedures.
  • Deliver customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate, adhering to hospital policies and procedures.

About Mountain View Hospital:

Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting-edge care to our patients. We serve the entire Snake River Valley, offering a wide range of medical capabilities, from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department, and a continuously expanding rural health practice.

Our work environment is mission-driven, people-centric, and supportive, making us an ideal place to build a career. If you are looking for a role where you can make a difference in your community, we invite you to apply.

Qualifications:

Education/Certification: High school graduate or equivalent. Successful completion of a certified nursing assistant program preferred. Current BLS certification and renewal as required.

Experience: Medical background and terminology preferred.

Equipment/Technology: Basic computer and typing skills. Operate vital sign monitoring devices, EKG, and manual B/P equipment, and use a glucometer.

Language/Communication: Ability to communicate effectively and clearly with many different people (patients, families, visitors, members of the interdisciplinary team, and others).

Mental Capabilities: Able to adapt and adjust to changes in patient load and needs in a tactful positive manner.

Interpersonal: Ability to work well with others.

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