Corporate Quality Director

4 days ago

Saint Louis, United States Spartech Full time
Job Title: Corporate Quality Manager

Spartech, a leading manufacturer of thermoplastic products, is seeking a highly experienced Corporate Quality Manager to lead its global quality management system.

Job Summary

The Corporate Quality Manager will be responsible for setting the long-range vision of quality and driving enterprise-wide quality improvement initiatives. This role will also oversee the central management of ISO, customer complaint processes, and calibration services.

Key Responsibilities
  • Develop and implement a comprehensive quality management system across all aspects of the organization.
  • Evaluate and monitor customer quality audits to identify trends and gaps, and develop plans to address them.
  • Provide guidance to senior leaders on improving quality systems and product quality within their businesses and functional units.
  • Assist business teams in managing and prioritizing their quality project portfolios, including selecting the appropriate channel for improvement activity and articulating required activity into project charters.
  • Develop and maintain global quality metrics, including cost of quality, and communicate results through executive dashboards and reports.
  • Manage Spartech's central certifications, including ISO, and related processes, ensuring all sites meet the standard.
  • Manage the global customer complaint system and related processes, evaluating overall effectiveness and identifying trends and common issues.
  • Provide technical leadership on quality systems, tools, and methodologies, and provide training for business leaders, quality leaders, and auditors.
  • Develop, maintain, and revise quality training curriculum, defining skills, knowledge, and certification standards for quality leaders and auditors.
  • Manage calibration services to ensure effectiveness, utilizing reported data across sites to improve overall performance.
  • Assure that raw materials specifications are defined and followed per Spartech's quality policy, monitoring and reporting on progress and health of process.
  • Manage supplier quality system evaluation process, identifying risks and addressing issues with sourcing and business teams.
  • Provide expertise and direct support for individual sites and/or businesses that may lose business or quality certifications due to ineffective quality systems.
  • Manage integrated quality system software applications to ensure effective use and compliance.
Requirements
  • Bachelor's degree in a related engineering discipline, physical sciences, or management, or equivalent. Master's degree in engineering discipline, physical sciences, or management, or equivalent preferred.
  • Minimum 15 years of professional experience in operations and/or quality.
  • 8-10 years of quality management experience.
  • Trained in Lean techniques, with ability to lead Kaizen events.
  • Trained or certified OE Black Belt desired.
  • Experience conducting internal quality audits and responding to external quality audits preferred.
  • Minimum five years' experience with thermoplastic processing, automotive, or plastics quality management systems preferred.
  • Experience using ERP or other manufacturing systems, and Microsoft Office applications.
Benefits

Spartech offers a competitive salary, incentives, and benefit programs, including medical, dental, and vision insurance, flexible spending accounts, company-paid life and long-term/short-term disability programs, 401(k) with strong company match, 120 hours of paid time off (pro-rated based on hire date), and 11 paid holidays.

Spartech, LLC provides equal employment opportunity to all qualified applicants, regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment.

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