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Head of Cybersecurity Operations
2 months ago
About Us
At CarGurus (NASDAQ: CARG), we are dedicated to empowering individuals to reach their goals. Our journey began with a small group of developers committed to bringing trust and transparency to the automotive marketplace. Over the years, our innovative approach and rapid market entry have resulted in remarkable growth, making us the largest and fastest-growing automotive platform, consistently profitable for over 15 years.
Our Mission
The automotive landscape is transforming, and so are we. We are transitioning the entire car buying experience online, assisting our customers at every stage—from selling their old vehicles to financing, purchasing, and delivering new ones. Each month, millions of consumers engage with our platform, supported by approximately 30,000 dealerships. Our employees thrive in a culture that prioritizes people, fostering collaboration, kindness, and innovation, while providing the necessary tools for career advancement. To disrupt a trillion-dollar industry, we need diverse and fresh perspectives. Join us on this exciting journey.
Position Overview
We are in search of a strategic and experienced cybersecurity executive with a background in publicly traded SaaS companies to take on the role of Director of Information Security. This position entails the responsibility of maintaining and enhancing our information security framework, ensuring the adoption of best practices, policies, procedures, and technologies to safeguard against evolving cyber threats. The individual will align the defined information security initiatives with the overarching strategic goals of the organization while ensuring the team remains informed and focused on these shared objectives.
As a key leader, collaboration with business stakeholders such as Legal, IT, Enterprise Applications, Product, and Engineering is essential to ensure compliance with relevant regulations and industry standards, while upholding the confidentiality, integrity, and availability (CIA) of our systems and data. CarGurus values teamwork and collaborative efforts.
A security-first mindset is crucial, as you will help cultivate a culture of privacy and security throughout the organization by educating employees on standards and best practices in accessible terms. Comfort in the spotlight is necessary; this role is not for those who prefer to remain in the background.
Quick assessment of the dynamic security landscape is vital, enabling practical decision-making regarding potential risks and threats to the business. CarGurus operates at a rapid pace, requiring the ability to think swiftly, especially during security incidents, and escalate issues to senior management when necessary.
This role reports directly to the VP of Information Security, Technology, and Enterprise Applications, overseeing Security Operations, Application Security, and IT Risk and Compliance.
Key Responsibilities:
- Lead, mentor, and develop a high-performing security team.
- Conduct annual performance reviews and create personal development and onboarding plans.
- Establish strong, collaborative relationships with peers and key partners across the organization.
- Oversee technical regulatory and compliance requirements.
- Embed security awareness into the company culture, engaging with the community and driving awareness through training and presentations.
- Manage vendor relationships effectively.
- Oversee the security budget and collaborate with the VP on annual budget planning.
- Develop long-term strategic plans for Information Security, aligning them with business objectives, risk tolerance, and regulatory requirements.
- Supervise security controls and enhance the organization's information security maturity.
- Ensure compliance with information security policies, standards, and guidelines to mitigate risks and maintain adherence to industry regulations.
- Collaborate with IT Risk and Compliance to identify, assess, and prioritize information security risks.
- Report security metrics, risks, and mitigation strategies to leadership and relevant stakeholders.
Technical Qualifications:
- Bachelor's Degree or equivalent experience in Information Security or Computer Science.
- Previous experience at a Director level is essential; this is not an entry-level position.
- Industry certifications such as GIAC (GSLC, GSTRT, GLEG), CISM, CISA, or CRISC are advantageous, but not mandatory.
- Comprehensive understanding of cybersecurity and privacy principles, standards, and risk frameworks (e.g., NIST Cybersecurity Framework, CIS Controls, PCI-DSS, GDPR, CPRA).
- Experience with system audits and IT reporting for SOX and SOC compliance is required.
- Collaborate closely with the Director of IT and Enterprise Applications on large-scale projects and cross-functional initiatives.
- Familiarity with cloud and application security, including GCP, AWS, or Azure.
- Solid understanding of RBAC models, SSO solutions, identity stores, and directory services.
- Ability to provide constructive feedback on technical solutions while allowing flexibility for technical decision-making.
- Proven experience in authoring and maintaining security policies, standards, and procedures.
Non-technical Qualifications:
- Ability to prioritize projects and tasks pragmatically, understanding their critical impacts on the business.
- Collaborate with leadership to develop quarterly roadmaps and present them to key partners.
- Strong organizational skills are essential.
- Excellent communication and interpersonal skills, capable of conveying complex technical concepts to diverse audiences.
- Strong writing skills are necessary for preparing detailed reports for leadership.
- Adaptability to the evolving security needs of a dynamic organization is crucial.
- A passion for continuous learning and staying current on emerging cybersecurity trends is essential.
- Willingness to take calculated risks and innovate in a fast-paced environment.
- Integrity, ownership, and accountability are fundamental values.
Working at CarGurus
We recognize and reward our employees' curiosity and passion with competitive benefits and compensation, including equity for all team members. Our career development programs and community engagement initiatives foster connections while making a meaningful impact. A flexible hybrid work model and generous time-off policies promote work-life balance and individual well-being. Additional perks, such as complimentary daily lunch, discounts on new vehicles, and wellness resources, support our employees in prioritizing what matters most in their personal and professional lives.
Our Commitment to Inclusion
CarGurus is dedicated to creating an environment where individuals can express their true selves and reach their full potential. We are committed to an inclusive hiring process that does not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation. We encourage applicants to share their unique skills and experiences, and we welcome discussions about accommodations needed during the hiring process.
