Sales Team Lead

3 weeks ago


Glen Burnie, Maryland, United States The Tile Shop, Inc. Full time

Job Summary

The Tile Shop, Inc. is seeking a highly motivated and experienced Sales Team Lead to join our team. As a Sales Team Lead, you will be responsible for leading a team of sales associates to achieve sales goals and provide exceptional customer service.

Key Responsibilities

  • Lead and develop a high-performing sales team to achieve sales goals and objectives
  • Train and coach sales associates on sales techniques, product knowledge, and customer service skills
  • Proactively greet customers and develop lasting relationships to drive sales and customer loyalty
  • Sell tile and related products to exceed customer expectations and achieve sales targets
  • Learn and use knowledge of all store and warehouse operations to provide accurate information to customers
  • Lead by example to achieve sales goals and maintain a positive and productive work environment
  • Learn the installation process and products to educate customers and provide expert advice
  • Track and analyze sales data to identify trends and opportunities for growth
  • Provide customers with updates on product delivery status and maintain accurate records
  • Maintain professional standards to protect The Tile Shop, Inc. brand and reputation
  • Develop and implement sales strategies to drive growth and revenue
  • Collaborate with other departments to achieve business objectives and improve customer experience

Requirements

  • 2+ years of experience in retail management or sales leadership
  • Proven track record of building, developing, and motivating high-performing sales teams
  • Strong work ethic with a drive to exceed sales targets and customer expectations
  • Excellent communication and interpersonal skills to build strong relationships with customers and colleagues
  • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
  • Basic mathematical and computer skills to analyze sales data and maintain accurate records
  • Ability to read, write, and speak in English

What We Offer

  • Competitive pay with unlimited earning potential
  • Individual career growth opportunities and excellent training
  • Competitive and comprehensive benefit package
  • HSA employer contributions
  • 401(k) plan with employer matching
  • Team-focused work environment


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