Part-time Guest Service Representative

4 days ago


Washington, Pennsylvania, United States Suburban Extended Stay Hotel Washington PA Full time
Guest Service Representative Job Description

We are seeking a highly skilled Guest Service Representative to join our team at Suburban Extended Stay Hotel Washington PA. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our hotel.

Key Responsibilities:

  • Provide exceptional guest service and sales support at the front desk
  • Process guest check-ins and check-outs efficiently and accurately
  • Assist guests with dining and direction inquiries
  • Process payments and handle billing tasks
  • Follow all safety and security procedures and respond accordingly in emergency situations
  • Contribute to the maintenance of a clean and organized hotel environment

Requirements:

  • Minimum 2 years of consistent employment experience
  • Flexibility to work weekends and holidays
  • Excellent customer service skills, both in person and over the phone
  • Ability to multitask and work in a fast-paced environment
  • Strong attention to detail for billing and reservations
  • Desire to meet and exceed high standards
  • Exceptional attitude, ability, and desire to work as part of a team
  • High degree of self-motivation

Compensation: $14 hourly



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