Office Team Representative

2 weeks ago


El Paso, Texas, United States OfficeTeam Full time

About Us

OfficeTeam is a leading provider of office and administrative talent to businesses worldwide. Our mission is to deliver exceptional customer service and support to our clients while helping talented professionals find fulfilling careers.

Estimated Salary: $50,000 - $60,000 per year

Job Summary

We are looking for a skilled Technical Help Desk Professional to join our team. In this role, you will be responsible for resolving technical issues for clients across various industries. You will work closely with our internal teams to identify solutions and implement effective fixes, ensuring minimal downtime and maximum satisfaction for our customers.

Key Responsibilities:

  • Provide technical assistance to clients via phone, email, or chat
  • Analyze complex problems and develop creative solutions
  • Collaborate with internal teams to implement fixes and improvements
  • Document issues and resolutions for future reference

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 3+ years of experience in technical support or help desk environments
  • Excellent analytical and problem-solving skills
  • Proficiency in IT systems and software applications

What We Offer:

  • A competitive salary range of $50,000 - $60,000 per year
  • Opportunities for career advancement and professional growth
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A generous paid time off policy


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