Financial Services Representative

3 days ago


El Paso, Texas, United States Edfinancial Services Full time
Job Description

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Edfinancial Services. As a key member of our customer-facing team, you will play a critical role in providing exceptional customer service, resolving issues, and promoting our products and services.

Key Responsibilities
  • Utilize provided scripts and information to deliver effective sales pitches to potential customers.
  • Address customer inquiries, provide accurate information, and resolve issues promptly and professionally.
  • Collaborate with internal teams to resolve complex customer issues.
Requirements
  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Minimum 2 years of experience in customer-facing roles.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Knowledge of financial services industry and regulatory requirements.
  • Proficiency in MS Office Suite, including Excel, Word, and Outlook.

**Estimated Salary:** $50,000 - $65,000 per year, depending on experience and qualifications.



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