Front Office Representative

3 weeks ago


El Paso, Texas, United States HireQuest, Inc Full time
Job Summary
HireQuest, Inc. is seeking an experienced Front Desk/Patient Service Representative to join our team in El Paso. As a key member of our front office team, you will be responsible for providing exceptional customer service, processing payments, verifying insurance, and maintaining accurate patient records. If you have a passion for delivering outstanding patient care and a proven track record in a similar role, we encourage you to apply for this challenging and rewarding opportunity.

Key Responsibilities
- Greet patients, answer phone calls, and address their concerns in a timely and professional manner
- Collect and process payments from patients, including copays and deductibles
- Verify insurance coverage and benefits for patients
- Maintain accurate patient records and update EMR systems
- Communicate effectively with patients, families, and healthcare providers

Requirements
- At least 1-2 years of experience in a similar position, preferably in the last 2 years
- Knowledge of commercial insurances, Medicare, and Medicaid
- Basic computer skills and familiarity with EMR systems
- Strong communication and interpersonal skills

What We Offer
We offer a competitive salary range of $45,000 - $55,000 per year, depending on experience, plus comprehensive benefits and opportunities for growth and development.

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