Restaurant Operations Manager
1 month ago
At Checkers & Rally's, we strive to be the 1st Choice for our Guests and Employees. As a member of our team, you will assist the General Manager in executing the restaurant plan, achieving sales and profits goals, and providing excellent Guest and Team service.
Key Responsibilities- Building sales and profits by promoting Guest satisfaction and managing restaurant operations
- Escalating concerns or recommendations with the restaurant, employees, or Guests to the General Manager
- Assisting with interviewing and hiring the right Team Members
- Ensuring policy and procedures are being followed on shifts
- Training Team Members on operations, Company policies, and procedures, and Guest service
- Identifying and responding to complaints and policy and procedure violations
- Providing regular feedback and coaching to Team Members on their performance
- Helping ensure the restaurant is a safe, clean, and fun environment for our employees and Guests
We are looking for a highly motivated and experienced individual with the following qualifications:
- High School Diploma or General Education Degree (GED) - Preferred
- Food Safety Certified
- 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong interpersonal and verbal and written communications skills
- Ability to work flexible schedule and extended hours
- High energy to keep up with our fast-paced environment
- Commitment to our core values of integrity, service, excellence, and courage to be bold & grow
We offer a range of benefits and rewards, including:
- Operations Excellence: Our team expects and delivers nothing but the best
- Training & Development: We bring out the best by ensuring everyone gets well-trained
- Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's
- Checkers & Rally's Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses
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