Outreach Specialist

4 days ago


Concord, California, United States Heluna Health Full time
Job Title: Outreach Specialist

The Coordinated Outreach Referral, Engagement (CORE) program is a public/private partnership with Contra Costa Health Services, Health, Housing and Homeless Services and Heluna Health. The CORE Outreach Specialist plays a key role in a multidisciplinary team that works collaboratively to engage and stabilize homeless individuals and families in Contra Costa County.

Key Responsibilities:
  • Conduct mobile and street outreach to engage homeless individuals and families in services.
  • Build trust with and assess the needs of unsheltered homeless persons encountered during outreach efforts.
  • Provide guidance to team members, including communicating team goals and identifying areas for new training needed.
  • Collaborate with Coordinated Entry programs and other County services to place homeless individuals in housing and enroll them into services.
  • Provide targeted outreach to individuals who frequent emergency services but are not connected to stable housing and health services.
Requirements:
  • AA/AS degree in Human Services, Psychology, Counseling, or a related field, or High School degree or equivalent plus a minimum 2-year direct experience working in a professional capacity with homeless, behavioral health or medically complex populations.
  • Bilingual, bicultural in Spanish, or lived experience of homelessness and/or accessing behavioral health services.
  • Previous experience or training in street outreach and clinical case management, knowledge of Contra Costa County and community resources, and knowledge of the Contra Costa emergency provider network.
Work Environment:

The Outreach Specialist will work in various environments, including general office settings, homeless shelters, and field work within Contra Costa County. The position requires frequent walking on uneven ground for long distances.

Heluna Health is an Affirmative Action, Equal Opportunity Employer that encourages minorities, women, veterans, and disabled to apply.


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