Hotel Floor Supervisor

5 days ago


Orlando, Florida, United States Universal Terra Luna Resort Full time
The Housekeeping Supervisor plays a crucial role in maintaining the highest level of cleanliness and guest satisfaction at Universal Terra Luna Resort. As a key leader in our housekeeping team, you will oversee the housekeeping operations on designated hotel floors, ensuring that all guest rooms and public areas meet our exceptional standards. This is a challenging and rewarding role that requires strong leadership and problem-solving skills, as well as a keen eye for detail.

In this role, you will supervise a team of housekeeping staff, inspecting rooms for quality and ensuring compliance with hotel standards and procedures. You will also work closely with the Housekeeping Manager to ensure a high level of guest satisfaction and operational efficiency. Your expertise will help to create a positive and respectful work environment, where employees feel valued and empowered to deliver exceptional service.

To be successful in this role, you must have previous housekeeping experience and a proven track record of providing excellent customer service. You should be proficient in English and have strong communication and interpersonal skills. A flexible schedule, including nights, weekends, and holidays, is also a requirement of this role. If you are a motivated and results-driven individual who is passionate about delivering exceptional guest experiences, then this could be the ideal role for you.

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