Hotel Housekeeping Team Lead

1 month ago


Orlando, Florida, United States Marriott Orlando Airport Lakeside Full time

We are currently seeking a new team member as a Hotel Housekeeping Team Lead at Marriott Orlando Airport Lakeside.

Our property, located by one of the busiest airports in the country, offers 485 guest rooms, approximately 30,000 sq ft meeting space along with resort-like amenities such as an outdoor pool, pool bar, and several food and beverage outlets including a full service restaurant, coffee shop and a concierge lounge reserved for our valued frequent travelers and VIP guests.

Job Description:

The Hotel Housekeeping Team Lead will be responsible for training and supervising all new employees and providing ongoing training to current staff. This role will also involve monitoring room attendants, lobby, and houseman performance, as well as ensuring that all jobs are completed within the shift and making sure all sections are covered.

The successful candidate will provide organization, instruction, guidance, communication, and exercise good judgment while reinforcing high standards of quality. Additionally, they will make regular tours of assigned areas, checking conditions of the floor, walls, vending areas, linen rooms, the status of supplies, and their staff's needs, reporting any deficiencies and assigning personnel to correct the situation.

This role will also assist in conducting linen inventories monthly, using basic math, and provide assistance to the Housekeeping Management team. The ideal candidate will immediately report any broken door locks or safety hazards to management for immediate attention and monitor Housekeeping staff meal breaks.

Requirements:

  • Able to communicate accurately and effectively in verbal and written format with guests, employees, and departments
  • Excellent customer service skills required
  • Must possess leadership skills
  • Extensive knowledge of cleanliness operations
  • Must be flexible enough to work any shifts, including evenings, weekends, and holidays
  • Microsoft Office experience (word, excel, and power point)

This is an hourly position and ideal for an individual who wants to grow his/her career within our company, Columbia Sussex Corporation.

Estimated Salary: $45,000 - $55,000 per year

Benefits:

  • 401(k)
  • Dental Insurance
  • Health Insurance
  • Vision Insurance
  • Paid Time off
  • Employee Discount

Experience:

  • Hotel: 1 year (required)


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