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Animal Hospital Front Desk Coordinator

2 months ago


Bedford, New Hampshire, United States The Pet Doctor Inc Full time
Job Summary

We are seeking a highly organized and compassionate Veterinary Clinic Receptionist to join our team at The Pet Doctor Inc. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing patient flow, and maintaining a clean and welcoming environment for our clients and their pets.

Key Responsibilities
  • Client Relations: Greet and welcome clients, answer questions, and triage concerns in a professional and empathetic manner.
  • Scheduling and Coordination: Schedule appointments, manage patient flow, and coordinate with veterinarians and other staff members to ensure seamless care.
  • Administrative Tasks: Process payments, maintain accurate records, and perform other administrative duties as needed.
  • Team Collaboration: Work closely with veterinarians, veterinary technicians, and other staff members to provide exceptional patient care and customer service.
Requirements
  • Experience: Minimum 1 year of experience in a veterinary clinic or animal hospital setting.
  • Skills: Excellent communication and interpersonal skills, ability to multitask, and proficiency in computer software.
  • Education: High school diploma or equivalent required.
What We Offer
  • Competitive Compensation: Pay ranges from $17-$21/hour depending on experience.
  • Comprehensive Benefits: Health, dental, vision, liability, 401(k), and other benefits.
  • Opportunities for Growth: Continuing education allowance, tuition assistance program, and career development opportunities.