Veterinary Receptionist
4 weeks ago
We are seeking an experienced and compassionate veterinary receptionist to join our team at Bedford Veterinary Medical Center. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing appointments, and ensuring a smooth flow of patients and clients through our hospital.
Key Responsibilities- Provide warm and welcoming greetings to clients and patients
- Manage appointments, check-in and check-out clients, and process payments
- Answer questions, triage client concerns, and direct calls or emails to the appropriate party for resolution
- Maintain the visual appeal of the hospital reception area and ensure a clean and organized environment
- Work collaboratively with our veterinary team to provide exceptional patient care and client service
- Minimum 6 months of veterinary experience
- Compassionate, calm, and team-oriented individual with excellent communication skills
- Highly organized and proficient in computer skills
- Self-starter with a desire to continue advancing knowledge and skillset
- Competitive pay based on experience
- Comprehensive benefits package, including health, dental, vision, liability, and 401(k) matching
- Employee assistance program, paid vacation and sick time, and paid bereavement program
- Continuing education allowance and tuition assistance program
- Access to a CVA/CVT/CVPM partnership through Penn Foster
- Career development opportunities and referral bonus program
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New Bedford, Massachusetts, United States The Animal Hospital Full timeJob Summary:As a Veterinary Receptionist at The Animal Hospital, you will be the first point of contact for our clients and their pets. Your excellent customer service skills and ability to multitask will make you an invaluable member of our team.Key Responsibilities:• Check in and discharge patients• Provide exceptional customer service• Answer phone...