Customer Service Delivery Driver

2 weeks ago


Norfolk, Massachusetts, United States Carvana Full time

About the Role:

We are seeking a reliable and enthusiastic Customer Advocate to join our team at Carvana. As a Customer Advocate, you will be responsible for delivering vehicles straight to customers' doors with our custom car haulers. This is a physically demanding role that requires frequent loading/unloading of vehicles onto the hauler and regular inspections to ensure the vehicle maintains safe driving conditions.

Responsibilities:

  • Deliver vehicles to customers' doors with our custom car haulers
  • Load and unload vehicles onto the hauler
  • Inspect the vehicle regularly to ensure safe driving conditions
  • Complete customer paperwork and include thorough notes in our customer tracking system
  • Maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy

Requirements:

  • At least 2 years of customer-facing experience
  • Able to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers
  • Ability to read, write, speak, and understand English
  • Frequent driving requires excellent visual acuity and manual dexterity

Benefits:

  • $22/hour base compensation
  • Opportunity to increase hourly compensation by .50 cents every 3 months based on performance
  • Competitive benefits including medical, dental, vision, and matching 401k

About Carvana:

Carvana is an innovative used automotive retailer that sells cars but isn't a traditional car salesman. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. As a brand ambassador at Carvana, you will have a passion for our vision and a motor that never quits when it comes to representing our brand and values.

Earned Annual Salary: Approximately $45,440 per year (based on 40 hours/week and 52 weeks/year)



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